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Privacy policy | TablePlanner® – for perfect room, table and seating planning

Software solution for perfect room, table and seating planning

Privacy policy

We want to respect and protect your privacy. Therefore, we generally only process personal data of our users insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place only with the consent of the user.
Below we inform you about what happens to your personal data when you visit our website and what rights you have with regard to your data.

1. Data protection at a glance

1.1. Responsible for data acquisition and processing
The website operator is responsible for data collection and processing on this website. You can find the contact data in our imprint.

1.2. Data acquisition
Some data and information are collected and stored directly by the provider when you visit our website. This is mainly technical data (e.g. Internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter our website. Other data are collected on this website when you provide them to us. This can e.g. be data that you enter in a contact form or send to us by email. We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible. In addition, we use third-party analysis programs that provide information about user behavior on our website.

1.3. Use of data
Some of the data is collected by us in order to guarantee the error-free provision of our website and to optimize our offer. Other data are collected when you provide us with your data; this can include e.g. be data that you enter in a contact form or send to us by e-mail.

1.4. Rights regarding your data
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of privacy policy.

2. General information and mandatory information

2.1. Data protection
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. Our data protection declaration explains what data is collected, what it is used for and who is responsible for data processing.

2.2. Note on the responsible body
The responsible body for data processing on this website is:

TW drei Software & Vertriebs GmbH
Eichenstraße 23
20259 Hamburg
Phone: +49(0)40 43094570
Fax: +49 (0)40 430 945 71

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

2.3. Revocation of your consent to data processing
Many data processing operations are only possible on this website with your express consent. You can revoke your consent at any time. An informal e-mail to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

2.4. Right of appeal to the competent supervisory authority
In the event of data protection violations, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:

2.5. Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done if it is technically feasible.

3. Data collection on our website

3.1. Creation of log files
Every time our website is accessed, our provider automatically collects data and information from the computer system of the calling computer and automatically saves information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • IP address
  • Time of the server request
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer

This data is not stored together with other personal data of the user. The legal basis for the temporary storage of data in log files is Art. 6 Para. 1 lit. f GDPR.

3.2. Use of cookies
Our website uses cookies. Cookies serve on the one hand to make our offer more user-friendly. Cookies are text files that are stored on the user's computer system by the internet browser. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is used. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These cookies are not used to create user profiles and are automatically deleted after a short time. These cookies are based on Art. 6 Para. 1 lit. f GDPR stored: The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services.

By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

3.3. Contact requests
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing your request and in case of follow-up questions. The processing of the data entered in the contact form is based on your consent (Art. 6 Para. 1 lit. a GDPR). For the processing of the data, reference is made to this data protection declaration during the sending process. We will not pass this data on to third parties without your consent.

Alternatively, you can contact us via the email addresses provided. In this case, the personal data of the user transmitted with the email will be saved by us. The legal basis for the processing of the data that is transmitted to us in the course of sending an email is Article 6 (1) lit. f GDPR.

The processing of the personal data from the input mask serves us only to process the contact. The data you enter in the contact form or by email will remain with us until you ask us to delete it. You can revoke this consent at any time. An informal e-mail to us is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.